Reporting
A citizen can make an informal complaint by mail, telephone (406)676-0223, or in person. These complaints will be addressed by either the Patrol Sergeant or the Chief of Police. You may report complaints anonymously; however, an anonymous complaint may require additional identifying information to complete a thorough investigation. A formal complaint involving an officer requires the completion and submission of a departmental citizen complaint form.
Investigation
When a complaint is received, it will be reviewed by a supervisor. It may be necessary to obtain additional statements and potential witness information concerning the incident. The complainant of an informal complaint will be contacted by a supervisor, either by phone or in person, and informed verbally of the investigatory result.
In matters involving a formal complaint where an investigation has been completed, the Chief of Police will recommend a disposition based on the findings. The dispositions may be one of the following:
INFORMAL RESOLUTION: The alleged act(s) are minor, and the supervisor resolves the matter through discussion with the complainant.
UNFOUNDED: The investigation proved the act or acts complained of did not occur.
EXONERATED: The acts which provided the basis for the complaint or allegation occurred; however, the investigation revealed that they were justified, lawful, and proper.
NOT SUSTAINED: The investigation failed to disclose sufficient evidence to prove or disprove the allegation made in the complaint.
SUSTAINED: The investigation disclosed sufficient evidence to prove the allegation made in the complaint.
NOT INVOLVED: The investigation established the employee was not involved.
NO FINDING: The complainant either failed to disclose promised information to further the investigation, is no longer available for clarification, or wishes to withdraw the complaint.
FRIVOLOUS: The complaint is without merit.
Written notification of the disposition in a formal complaint will be given to the original complainant within 30 days of the completed investigation.
Corrective Action
If your complaint is sustained, the Chief of Police may take formal disciplinary action against the employee(s) involved.